Avis Budget Egypt data protection policy

LAST UPDATE: 30 December 2025

Introduction

Welcome to the Privacy Notice of Avis Budget Egypt, Intercar Touristic Co, a company established under the laws of Egypt, with commercial registration number 105300100178032 and principal office address at Cairo, Nasr city, El-Nozha St. Buildings of Saudi Egyptian Developers, presenting as the licensee for Avis Rent A Car, Budget Rent A Car and Payless Rent A Car. (We refer to these companies as "ABE", "we", "us" or "our" in this Privacy Notice).

We ask for your name, telephone number and e-mail address. This helps us to process your booking, to contact you if we have any problems with your request or to send you an electronic confirmation of any quotes obtained or bookings made. If you are a member we link your membership number to the information we keep in our main customer database in order to speed up your booking process.

This Privacy Notice covers the personal information we collect, use and disclose through your use of our websites, mobile applications (each an "App" and collectively, "Apps"), products and services, either online or offline (collectively, "Services").

This Privacy Notice and our processing of your personal information will be subject to applicable data protection laws.

PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT IT

We collect personal information from you, directly and through third parties, in accordance with this Privacy Notice any time you contact us, interact with us, rent a vehicle (whether through us or a third party), join one of our loyalty programs or use any of our Services.

Please be aware that if you do not provide us with personal information that we need in order to safely provide our Services or to fulfil our legal obligations, we will not be able to provide our Services to you. For example, when you rent a vehicle from us, we need your name, address, payment information, and driver’s license, which is personal information. If you refuse to provide us with any of this personal information, we will not be able to rent a vehicle to you. If you refuse to provide us with the personal information we need, we will re-confirm that the consequences of failing to provide us with that personal information is that we cannot provide the Services to allow you an opportunity to provide the required personal information.

HOW WE USE PERSONAL INFORMATION

We operate the following policy with regard to the privacy of customer data:

We will maintain the personal information provided via this site and/or mobile app as part of our records to assist us to maintain and improve our administration and management of our car rental business and chauffeur Driven service. As we are part of an international group operating the Avis Rent A Car, Budget Rent A Car and Payless Rent A Car System, we will from time to time share with other companies operating the Avis, or Budget or Payless Rent A Car System (located inside and outside Europe, Americas, GCC) information relating to our car rental service operations, which may include the personal information provided via this site. Unless you have given us your consent your personal information will not be used for any other purpose. This Privacy Notice covers the personal information we collect, use and disclose through your use of our websites, mobile applications (“Apps”), products and services, either online or offline (collectively, “services”), marketing the products and services of ours and/or via our business partners to you

Customers are welcome to see the information held about them at any time and to make the necessary amendments to keep the information up to date.

To see information please contact customerservice @avisbudget.eg quoting your name and address.

HOW WE USE COOKIES AND OTHER SIMILAR TECHNOLOGIES

When you access our websites and Apps, we use cookies and similar technologies to help us understand how you use our websites and Apps and ensure that they function as intended, to optimize user experience, for analytics and to show tailored offers on our website and third party sites

HOW WE SHARE PERSONAL INFORMATION

The nature of our business and operations requires us to share personal information within the Avis Budget Group and with our third-party service providers and business partners so that we are able to provide you with your rental booking, chauffeur driven service and other products and services you request (such as insurance and our loyalty reward programs) and customer assistance, as well as to verify your identity and complete fraud checks, support our IT infrastructure, and market products and services that we and our business partners offer or to comply with applicable laws.

HOW LONG WE KEEP PERSONAL INFORMATION

We keep personal information for no longer than is reasonably necessary or required by applicable law. How long we keep personal information depends on the type of personal information and the purpose(s) for which we collected it and the applicable legal requirements.

HOW WE PROTECT PERSONAL INFORMATION

We take reasonable steps aimed to ensure personal information is protected from unauthorized use, access, disclosure, alteration, destruction, or loss. We also comply with the DPA with ABG Group.

YOUR RIGHTS AND CHOICES

You have rights and choices that you can make regarding the personal information we have about you.

THIRD PARTY WEBSITES

Our Services include links to and from the websites of our affiliates and business partners. We do not control how personal information is collected or used on those websites, so please review the privacy policy of any website you visit as a result of following any links to or from the websites of our affiliates and business partners

CHILDREN’S PRIVACY

Our Services are not for children under the age of 16. We do not knowingly collect personal information from children. If you think we have received personal information from children under the age of 16, please contact us immediately.

CONTACT US

If you have questions, comments, or suggestions, you can always contact us. For your protection, we may need to verify your identity before we assist with your request by verifying that you can provide us with information about you that we have previously collected.

A - PERSONAL INFORMATION WE COLLECT AND HOW WE COLLECT IT

RENTING A VEHICLE

When you make a reservation or rent a vehicle with us we collect the following personal information:

• name;
• email address;
• home address;
• employer details and business address (if you are a member of a corporate program);
• telephone number;
• date of birth;
• gender;
• payment information such as your credit or debit card details (security code is obtained for transaction only – we do not keep it);
• tax number (if specifically requested);
• information from driver's license and/or other government-issued identification, including if you are an additional driver for the specific rental;
• information from another form of identification documentation such as a passport or national identity card if your driver's license does not include a photo or is not recognizable as you and/or proof of address such as a utility bill. We will inform you at the time if we retain the information that includes your photo ID in these circumstances;
• special discount codes, partner member numbers, association memberships, corporate
• rewards programs (if you request discounts, special privileges, and points programs);
• special requests and preferences, including:
• your preferences regarding optional extras such as damage waivers and other protections;
• where a delivery or collection service is available, the address where we will drop off or pick-up the vehicle and any optional extras you requested;
• where and when you rented the vehicle, where and when you returned the vehicle, insurance preferences, fuel consumption, mileage, accident history and other personal information related to the vehicle and your use of it;
• where you inform us that you have a medical disability or other health-related requirements that require an adapted vehicle or other driver aid we will use that personal information in order to provide you with the service you requested and where you have given your explicit consent to us using that information;
• ABE and ABG maintains a Do Not Rent list of customers who present risks to our business and/or personnel and who will be prevented from making a rental with us as a result of those risks. The personal information ABG processes to maintain this list includes contact and other personal details including the reasons why the individual has been included on the Do Not Rent list as further detailed in the DO NOT RENT LIST section below;
• when returning a vehicle following a rental we may ask you for a fuel receipt and we may retain a copy of that receipt. This fuel receipt may include credit card information, date and location of purchase and is required to confirm that the vehicle has been refueled in accordance with our rental agreement with you;
• our rental vehicles have embedded technology or external devices fitted that track the vehicle and collect information about the vehicle's location, technical information about the operation of the vehicle, the vehicle's fuel readings, and the vehicle mileage readings.
• in some locations we may be required to collect specific categories of personal data relating to you and your rental so that this can be provided to law enforcement (such as police) where required by applicable law. This may include the personal data set out above as well as additional personal data as required by law.

TRAFFIC AND MOTORING OFFENCES

We will collect personal information about any speeding, parking, toll or other traffic-related fines that you incur or any traffic offenses that you commit during your rental where these are provided to us by any law enforcement agency, parking authority or toll authority.

ACCIDENTS, MECHANICAL FAILURES, AND VEHICLE DAMAGE OR THEFT

If you have an accident, or suffer any loss, theft or damage to the vehicle during your rental or suffer any mechanical failure, we will collect information regarding such incident including your report of the incident and any police or other third-party reports including details of those involved, together with the nature of any personal injuries and/or damage to the vehicle and optional extras.

CONTACTING US

When you call us, we may record or monitor the call for quality control, training or similar purposes. We will advise you of this recording or monitoring during the call. When you contact us by email, text or via social media we will keep a record of your name, contact details and the contents of your messages, queries, feedback or complaints.

DRIVING LICENSE VERIFICATION

We may offer you the option to verify your driving license (or other identification documents) and identity online or through our App via our third party verification provider which may enable you to bypass the counter verification process at our rental stations.

If you proceed with this verification online or through our App we will collect an image of your driving license and selfie in order to complete verification.

The processing of your selfie requires biometric verification and will only be completed where you have provided your explicit consent as biometric data is considered a special category of personal data where processed for identification purposes.

Online verification is optional and you can still complete the digital check-in process without completing online verification. You will still need to register your details and verify your driving license / ID prior to your rental but this can be completed at our rental station when you collect your rental vehicle. However, a failure to complete online verification will mean that you are unable to bypass the counter at our rental stations or rent from unstaffed locations.

Should we offer you the option to create an account with us, this will enable us to retain your verification status so that you can use this verification status for future rentals with us without having to complete the online verification process for each future rental. However, we will still require you to re-verify your driving license and identity at regular intervals and where details require updating – such as where your driving license has expired.

In addition, we will request that you provide your identity documents through our App for verification (using our third party provider). This will require you to scan images of your driving license or other identity documentation. This identity document verification does not include any biometric data processing. You will still be required to check-in at our rental station.

USING WEBSITE OR APP

When you download, visit and use our websites and/or Apps, we automatically collect technical information. This section tells you more about the technical information we collect and how we collect it.

IP Addresses & Other Personal Information Collected Automatically

We collect your IP address when you visit our websites. We do not normally link IP addresses to anything personally identifiable. In select circumstances, we may use IP addresses to help us identify you when we feel it is necessary to enforce compliance with our Website Terms and Conditions or to protect our service, site, users or others.

We also collect your browser type, Internet Service Provider (ISP), referring/exit pages, the files viewed on our site (for example HTML pages, graphics, etc.), operating system, date/time stamp, and/ or clickstream data.

Session Replay

 When you visit our website, we will sometimes record personal information about your browsing session on the website, including which pages you visited and any forms on the website that you completed.

Analytics

We use analytic software, such as Adobe Analytics, Google Analytics, and others, to help us to better understand the functionality of our software on our websites and Apps on your device. These software tools record technical information including about your device together with usage information such as how often you use our website or App, which features you use or don't use in the website or App or which pages you visit on the website, aggregated usage, performance data, where the App was downloaded from and information about your visit to the site, including details of some of the URL clickstream to, through and from our website

Mobile GPS and Push Notifications

With your consent, when you use our Avis, Budget, and Payless Car Rental Apps or websites, we may collect location markers using the GPS in your device.

To ensure you receive proper notifications, we will also need to collect certain personal information about your device such as operating system and user identification information.

If you change your mind about sharing your location from the App or your mobile device or receiving push notifications from the App, adjust the settings of your mobile device to turn off transmission of geolocation data or to stop transmission of push notifications at any time. Just remember that if you turn these features off, you will not receive information tailored to your location or special location-based offers and you may not be able to utilize our Apps self-serve functionality.

GIFT CERTIFICATES AND VOUCHERS

When you purchase a gift certificate or voucher, we collect the name and mailing address of the gift recipient as well as your contact information, billing details and payment details in order to fulfill your order.

If you believe that one of your contacts has provided us with your personal information and you would like to request that it be removed from our database, please contact our customer services team at the details set out in the Contact Us section

INSURANCE PRODUCTS

If you have requested any of the insurance products that we offer including during your rental, such as Personal Accident Insurance, Super Personal Accident Insurance, Loss Damage Waiver, Additional Liability Insurance, Personal Accident and Effects, Supplemental Liability Insurance or equivalent products, we will pass personal information to the insurer that is underwriting that product in connection with you entering into a contract with that insurer for that product. The name of the insurer will be made available to you when you are requesting the relevant product.

In the event that you make any claim under one of these insurance products, personal information relating to the claim will be provided to the insurer and any appointed claims handler. The use of personal information by that insurer will be subject to the terms of that insurer's privacy notice.

LOYALTY PROGRAMS

If you decide to join one of our loyalty programs we will collect and retain your name, contact details, driver's license details, and date of birth to create your loyalty account for you in accordance with the terms and conditions of the relevant loyalty program.

PHOTOS AND VIDEOS

Where indicated by signage at the relevant location, our rental locations are equipped with video security surveillance systems as well as cameras that record our vehicles depart/enter our lots and record activity at the rental kiosk. We may also receive photos or videos of you when you link your account with your social media profile or when we receive a notice of a traffic violation that includes a picture or video.

SOCIAL MEDIA

We may let you share some of our online content on social media websites through hosted sharing links and icons.

We do not track or store a record of each time a third party shares our online content.

If you choose to participate in posting or sharing activities, you should remember that it may be viewed by the public and may also be made available to other websites. As a result, your public activities may appear on third-party websites, blogs, or feeds. We are not responsible for the information that may be shared publicly.

Our websites may include social media features, such as the Facebook Like, Instagram, Tiktok and LinkedIn buttons. These features may collect your IP address, which page you are visiting on our website, and may set a cookie so that the Like button feature works properly. Any social media feature is governed by the privacy policies of the website providing the feature. We encourage you to read the privacy policies of any website you visit.

We also use social media companies to assist us with advertising and promoting our services. This will involve information relating to you and your use of our website being disclosed to these companies.

CONNECTED CARS

What Are Connected Cars and Connected Car Data?

A connected car is a vehicle equipped with a telematic system or a separate on-board device that is capable of the collection of data about the vehicle and its use.

The information which is collected by connected cars is explained in the table below and includes information about the vehicle’s condition; operation and diagnostic data; information on mileage and fuel consumption; and GPS location information (collectively, “Connected Car Data”).

Not all of our rental vehicles are connected vehicles collecting Connected Car Data. Please speak to a member of our team or contact your Rental Station Manager if you have any questions regarding whether or not a vehicle is collecting Connected Car Data.

While you are using one of our connected cars, all Connected Car Data that is directly or indirectly linked to you is your personal information (collectively, “Personal Connected Car Data”) including the location of the vehicle, mileage and fuel consumption during your rental. Connected Car Data from our vehicles that cannot be linked to a specific rental or that is collected outside of the period of a rental is not personal information.

How is Connected Car Data collected?

Personal Connected Car Data about you is collected:

1. during your rental period of a connected car (please note that information is also collected when that connected car is not switched on or being used by anyone); and
2. when you connect a device to the infotainment system of a connected car. To prevent the next driver from accessing your Personal Connected Car Data, please always unpair your device and delete any personal information that is stored on the vehicle’s infotainment system upon returning the vehicle

The Connected Car Data collected during your rental period is either collected directly by the vehicle manufacturers from the vehicle's internal communication module ("OEM Devices") which is then made available by the manufacturer, or is collected from separate devices installed into vehicles by, or on behalf of, Avis Budget Egypt ("GPS Devices”) which are used to attempt to locate and recover our connected car when it is not returned. The GPS location of the connected car is collected periodically during the period of your rental from the OEM Device or GPS Device.

The Purposes for Collecting Personal Connected Car Data and Legal Basis for Processing

The following table describes the Personal Connected Car Data we collect, the purposes for which we collect it and the legal basis which we rely on to process this data. If we need to use Personal Connected Car Data for any permitted purposes not listed in the table below, we will notify you and explain the legal basis for processing.

In addition to the processing outlined below, all of the Personal Connected Car Data described below will also be processed or provided to law enforcement bodies or competent regulatory authorities or agencies where required by law or where it is necessary for dealing with a reasonable request by any such body. The legal basis for this processing is compliance with a legal requirement (GDPR article 6(1)(c)) or legitimate interests (GDPR article 6(1)(f)). See section "When do we have legitimate interests?" for more information.

1. Legitimate interests (in seeking to recover the connected car in the event of theft, protection of property and monetary interests, detection of potential criminal offenses, and establishment, exercise or defence of legal claims) (GDPR, article 6 (1)(f)).

1. Legitimate Interests (to manage vehicle checkout procedures in a digitised and automated way and managing availability and distribution of our fleet) (GDPR, article 6 (1)(f)). See section " When do we have legitimate interests?" below for more information.
2. Performance of the Rental Agreement (GDPR, article 6 (1)(b)), as regards GPS location data processed as part of the process of returning a vehicle (check-in) (to verify the reliability of the fuel level and mileage information available to Avis) and to prevent multiple rentals by customers.
3. Consent (where required by applicable local law). If your consent is not requested at the time of signature of the rental contract then the applicable legal basis is legitimate interests.

1. 1. Legitimate Interests (to defend our legal rights including protecting against potentially fraudulent claims) (GDPR, article 6 (1)(f)).
2. Consent (where required by applicable local law). If your consent is not requested at the time of signature of the rental contract then the applicable legal basis is legitimate interests

Who within ABE has access to Personal Connected Car Data

A limited number of members of our Connected Car Services and Information Technology teams may access Connected Car Data. This may also occur when access is necessary for service repair and maintenance purposes, as well as for analysis of the performance of our systems. When processing the Personal Connected Car Data for these purposes the teams will not have the ability to link the relevant Connected Car Data back to the related renter.

GPS location data

As set out in the table above, we will process GPS location data of connected cars based on our legitimate interests in relation to: (a) recovery of vehicles in the event of theft or suspected theft or loss; (b) claims and litigation where a connected car is potentially involved in an accident; (c) check-in and check-out procedures and to better manage the availability and distribution of our fleet including by allowing us to generate inventories of which vehicles are at our rental locations;(d)speeding and over speeding violations.

We recognize that data relating to individual's location can be intrusive for individual's privacy. However, ABE has carried out an assessment to ensure that limitations and protections are in place to ensure that any impact is proportionate to the purposes for which ABE will use location data. These limitations and protection are:

• Operational purposes: Any use of the GPS location data is for operational purposes to improve efficiency or protect our assets and legal rights. It is not used to obtain any insight into the individuals or used for any profiling or advertising purposes;
• Limited functionality: GPS devices do not have any video or audio recording capabilities;
• Periodic location recording: In usual circumstances GPS devices only transmit vehicle location data to us periodically meaning there is no continuous tracking of connected car location. Only where an appropriate trigger event occurs that indicates speeding, potential theft or loss of a vehicle will more frequent tracking of location take place; and
• Geofence technology: This is limited to a confirmation that a connected car is onsite or offsite at one of our vehicle rental locations and does not track the GPS location of the vehicle outside of our rental locations or at any of the “red labeled” locations (meaning locations where unauthorized maintenance or body repairs can be undergone.).

How long do we retain Personal Connected Car Data?

We only retain Personal Connected Car Data for the amount of time necessary to perform the purposes for which it was collected. This means the following retention periods apply to the Personal Connected Car Data unless there is a longer retention period to comply with an applicable legal or regulatory duty:

Biometric Information

• Biometric Identity Verification/Mobile Application Authentication: our mobile application require you to log in to access your account or interact with your connected car. We may provide you the ability to log in or authenticate yourself using facial, fingerprint or other biometric recognition technology available through your mobile device. If you choose to utilize these login features, information about your facial geometry, your fingerprint or other biometric information will be collected by your mobile device for authentication purposes. We do not store or have access to this biometric information. Instead, your mobile device will perform the biometric authentication process and only let us know whether the authentication was successful. If the authentication was successful, you will be able to access the applicable mobile application or feature without separately providing your credentials.

B- HOW WE USE PERSONAL INFORMATION

We use the personal information we collect in order to:

• provide you with our Services such as renting a vehicle, including performing the
• vehicle rental contract as set out in our General Conditions of Rental, Location Specific Conditions and Rental Agreement, providing any requested optional extras, taking payment, pre-authorisations, and security deposits and providing discounts and offers or other benefits;
• provide you with additional features, functionalities and optional extras (for example, to provide remote lock/unlock, to remote disable engine/cancel ignition, and to automatically receive the vehicle location, odometer, fuel level and other information in connection with your rental);
• administer your rental, manage your rental records and to calculate your fees (for example, to automatically record the start of your rental, any exchange or upgrades,
• and the fuel or mileage usage and charges);
• otherwise perform our contract with you (for example the terms of any optional extra
• like insurance);
• provide online digital check-in and biometric verification;
• conduct online verification of your identity documentation;
• diagnose problems, analyze trends, and assess our performances;
• provide roadside assistance;
• improve our operations and Services;
• better understand how our vehicles are being used;
• tailor our Services and features to our customers;
• research and develop new features, products, and Services;
• maintain our fleet;
• enable third-party vehicle applications and features;
• improve road safety and reduce traffic;
• ensure the security of our or another’s premises, property or other assets;
• defend, protect or enforce our rights or applicable terms of service;
• prevent and detect fraud or the recurrence of fraud;
• assist in the event of an emergency;
• process medical disability personal information necessary to adapt vehicle/driver aid;
• where you have shared your device location with us and enabled push notifications, for providing certain services such as arrival and return notifications, providing information about vehicle location, available upgrades, etc.;
• allow you to take the benefits of membership of a loyalty program, including fast-track service at our rental counters, the ability to self-service elements of the rental through our App;
• provide you with further benefits to which you are entitled under a loyalty program
• such as free upgrades and free rentals;
• help us diagnose problems with our main computers or IT systems;
• for IT system administration;
• report aggregated information to our business partners;
• audit the use of our website;
• enforce compliance with our Website Terms and Conditions and to protect our Service, site, users or others;
• analyze trends in the aggregate and administer our website;
•  to fulfill an order for a gift certificate or voucher including redemption of the gift
• certificate or voucher;
• respond to messages, queries, feedback or complaints;
• provide customer service functions;
• monitor calls and messages for quality control, training, and similar purposes;
• complying with health and safety requirements and policies;
• enforcing our legal rights and manage any dispute and legal claims and take legal or other professional advice;
• recover lost, stolen or towed rental vehicles;
• to prevent, detect, or investigate unauthorised use of our vehicles and systems and/or abuse or mistreatment of our staff and personnel and to protect against those risks, and ensure we comply with law and our policies;
• deal with any traffic, parking, toll or motoring fine or offense in accordance with the terms of your vehicle rental agreement with us;
• respond to legally binding requests from law enforcement, regulatory authorities or other third parties;
• establish, exercise or defend legal claims;
• comply with any legal obligation on us (for example, making any required notification of an incident to appropriate authorities or insurers); and
• comply with applicable law.

MARKETING

We will also use the personal information we collect, to the extent permitted by applicable law and with your consent (where required), in order to:

• send you marketing where you have given us your consent to receive marketing or we are otherwise permitted by applicable law to do so. This includes marketing promotions, discounts or offers from us or our selected third party partners via multiple channels (including electronically by email, by text, to your postal address or by push notification through our App);
• administer any contests, sweepstakes or other promotions. Personal information will only be used for these promotional purposes where you have chosen to enter the relevant contest, sweepstake or other promotion or we are otherwise permitted by applicable law to automatically enter you as a result of a rental or other purchase from us;
• analyze your interactions with us, including your rental related searches and behaviour to tailor, personalise and optimise marketing content;
• deliver referral programmes;
• tailor the communications we may send to you and/or the promotions we may offer to you as a member of the loyalty program from time to time;
• better understand our customer's preferences and improve and tailor relevant

marketing or offers from us and our third party partners;

• where you have shared your device location with us and enabled push notifications,

send you push notifications or other communications based on your location (for

example, nearby special offers); and

• where you have shared your device location with us, to assess and analyse the

effectiveness of physical advertising

In addition, where you link your social media and personal device profiles such as Facebook or Twitter with your account with us (such as your Avis, Budget or Payless account) we will use this information (as permitted by applicable law) in order to:

• customize offers and deals on our website;
• send you relevant e-mail offers with special deals and discounts;
• send you relevant offers by mobile phone text messages;
• update your profile information on our website;
• allow you to publish check-in and check-out information to your linked social media

accounts;

• allow you to share your upcoming trips with friends; and
• allow you to view your friends that have linked their profiles upcoming trips.

We may share personal information with third parties to help us with our marketing and promotional projects, such as managing our social media pages, running contests, sweepstakes and other promotions, or sending marketing communications.

Don't want to receive promotional and marketing posts, emails and text messages or push notifications from us and our partners? No problem! You can withdraw your consent to direct marketing or tell us you do not want to receive such marketing at any time.

Use of Cookies

One way we collect information about you when you use our website is through the use of Cookies. Cookies is a set of data that a website server stores on your computer. Cookies enable the website to recognize your computer and to "remember" your entries as you move from page to page, or when you visit the site from time to time using the same computer. It will provide features such as Quick Quote and personalized greetings between visits.

The type of cookies we use on our website are known as "persistent cookies". It should be noted that persistent cookies reside in a browser until they are deleted. If you do not want the persistent cookies to remain on your computer, you can erase them through use of your browser settings.

Your browser or other software you install may permit you to restrict the use of persistent cookies or all cookies. If you elect not to permit the use of persistent cookies only, you may still enjoy the functionality of our website; however, if you do so, you will need to re-enter data when starting a new session. If you do leave cookies turned on, be sure to sign off when you finish using a shared computer.

Data Retention

We may retain your information for as long as you have an account with Avis, Budget, Payless, as needed to provide you our services, or as otherwise necessary for the processing purpose(s) for which the information was originally collected and any other legitimate business purpose, including, for legal, archival, accounting, and/or audit purposes.

To determine the appropriate duration of the retention of personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risk of harm from unauthorized use or disclosure of personal information, and whether we can attain our objectives by other means, as well as our legal, regulatory, tax, accounting, and other applicable obligations.

Once retention of the personal information is no longer necessary for the purposes outlined above, we will either delete or deidentify the personal information or, if this is not possible (for example, because personal information has been stored in backup archives), then we will not further process the personal information until deletion or deidentification is possible.

Your Opt-Out Choices

• If you would like to opt-out of receiving marketing e-mails: Click the “unsubscribe” at the bottom of an e-mail we sent you
• Please note that revoking consent to receive marketing and promotional e-mails and text messages does not affect our non-promotional or non-marketing communications including, for example, communications about the status and activities of your accounts, billing communications, responses to your requests, post-service feedback or survey requests, confirmations, and similar communications.
• You can stop sharing the location information of your mobile device through the applicable ABE App by turning off location services or by uninstalling the App. If you would like to uninstall the ABE app: Use the standard uninstall processes as may be available as part of your mobile device or via the application marketplace or network from which you downloaded the app.

You may also be able to limit mobile interest-based advertising through the settings on your mobile device by selecting “Ask Apps Not to Track” (iOS) or “opt-out of interest based ads” (Android).

HOW INFORMATION IS PROTECTED

The security of personal information is important to us. We take reasonable steps designed to protect personal information from unauthorized use, access, disclosure, alteration, destruction or loss. You are responsible for keeping your account safe. Do not share your passcode, membership and pin numbers with anyone. Please be mindful that hackers and scammers may impersonate us or our website. If you suspect an unauthorized use or security breach of your information, you must notify our customer service as soon as possible! We are not responsible or liable for any loss or damage if your account passcode, membership numbers and pin numbers are stolen or used inappropriately.

CONTACT US

If you have questions, comments, or suggestions, you can always contact us in the following ways. We may need to verify your identity before assisting with your request.

Disclosure

Licensees Disclosures

Many independent locations or franchises, which we refer to as “licensees,” use names similar to ours but not in Egypt but are not owned or controlled by us. This Privacy Notice does not apply to the processing of your personal information by these independent licensees. 

Conclusion, we only operate Avis, Budget and Payless in Egypt Only and abide and comply with out local laws and regulations which may in time to time change without us having any say or call in such changes.

Updates to This Privacy Notice

When we make changes to this Privacy Notice, we will post the changes here and revise the “Last Updated” date at the top of this page. If we make a change that significantly affects your rights, we will notify you through appropriate communication channels (such as by way of a prominent posting on our websites and in our Apps), prior to the change becoming effective. If you have an account with us, we may also notify you about material changes to this Privacy Notice by e-mail (sent to the e-mail address provided in your account), through our Apps, or as otherwise required or permitted by law. Any changes to this Privacy Notice will become effective upon posting of the revised Privacy Notice.

Use of our websites, Apps, products and services following the posting of a new Privacy Notice constitutes your acceptance of the revised Privacy Notice then in effect. As such, we encourage you to review this site from time to time for the latest information on our privacy practices.